Your Website Is Your First Impression
Before a homeowner calls you for a quote, they've already visited your website. Before a commercial client invites you to bid, they've researched your online presence.
What did they find?
If your website looks like it was built in 2010—or worse, if you don't have one at all—you've already lost ground to competitors who invested in their digital presence.
Why Contractor Websites Are Different
Unlike retail or service businesses, contractors face unique challenges:
- High-value decisions - Projects range from $10K to $500K+
- Long sales cycles - Clients research for weeks or months
- Trust is everything - You're asking for major investments
- Portfolio matters - Clients want to see your work
- References get checked - Your online reputation follows you
Your website needs to support this entire journey, not just capture a quick lead.
The 7 Elements Every Contractor Website Needs
1. Professional Portfolio With Real Projects
This is non-negotiable for contractors. Your portfolio should include:
For Each Project:
- High-quality before and after photos
- Project scope and challenges
- Timeline and completion date
- Location (city/neighborhood, not exact address)
- Client type (residential, commercial, etc.)
Organization:
- Categorize by project type (kitchen remodels, additions, new construction)
- Filter by size/budget range if possible
- Feature your best 10-15 projects prominently
- Archive older projects but keep them accessible
Photo Quality Tips:
- Hire a photographer for major completions (worth every penny)
- Consistent lighting and angles
- Show details that demonstrate craftsmanship
- Include wide shots and close-ups
2. Clear Service Descriptions
Don't assume clients know what you do. Create dedicated pages for:
Residential Services:
- Kitchen remodeling
- Bathroom renovations
- Home additions
- Whole-home remodels
- Outdoor living spaces
- Custom home building
Commercial Services (if applicable):
- Tenant improvements
- Office buildouts
- Retail construction
- Restaurant buildouts
- Medical/dental office construction
Each page should explain:
- What's included in the service
- Your process from start to finish
- Typical timeline ranges
- What makes your approach different
3. About Page That Builds Trust
For high-value decisions, clients want to know who they're hiring:
Include:
- Your story and background
- Years of experience
- Licenses held (with numbers)
- Insurance coverage
- Bonding information
- Team bios for key personnel
- Professional memberships (AGC, HBA, etc.)
- Awards and recognition
Show:
- Real photos of you and your team
- Your office or shop (if impressive)
- Team at work on job sites
- Community involvement
4. Testimonials and Reviews
Social proof closes deals for contractors:
On Your Website:
- 5-10 detailed testimonials with full names
- Project photos alongside testimonials
- Google reviews widget embedded
- Video testimonials (extremely powerful)
External Platforms:
- Google Business Profile (critical)
- Houzz (for residential)
- BBB rating
- Angi/HomeAdvisor (if you use them)
How to Get Good Testimonials:
- Ask immediately after project completion
- Provide specific questions to guide responses
- Make it easy (send a direct link to Google)
- Follow up if they forget
5. Process Explanation
Clients fear the unknown. Explain exactly how working with you works:
Typical Process Page:
- Initial consultation (free? how long?)
- Design phase (who's involved?)
- Proposal and contract
- Permit process (you handle it?)
- Construction phases
- Communication during project
- Final walkthrough
- Warranty and follow-up
This transparency differentiates you from contractors who keep clients guessing.
6. Contact Options and Response Commitment
Make it easy to reach you, but set expectations:
Contact Page Should Include:
- Phone number (and best hours to call)
- Email address
- Contact form
- Response time commitment ("We respond within 24 hours")
- Physical address or service area
- Scheduler for consultations (if you use one)
Pro Tip: State your minimum project size if you have one. This pre-qualifies leads and saves everyone time.
7. Blog/Resources Section
Content marketing works especially well for contractors:
Topics That Attract Clients:
- "How Much Does a Kitchen Remodel Cost in Houston?"
- "10 Questions to Ask Before Hiring a Contractor"
- "What to Expect During a Home Addition Project"
- "Permit Requirements for [City] Renovations"
- "How to Prepare Your Home for a Remodel"
SEO Benefits:
- Ranks for searches clients actually make
- Demonstrates expertise before they contact you
- Provides content to share on social media
- Builds trust through education
What Separates Winning Contractor Websites
Amateur vs. Professional Comparison
Amateur Website:
- Template design from GoDaddy
- Stock photos of generic construction
- "Services" page listing everything in bullets
- Contact form only
- No portfolio or outdated photos
- "Call for quote" with no other information
Professional Website:
- Custom design reflecting your brand
- Professional photos of your actual work
- Detailed service pages with process info
- Phone, email, and scheduler options
- Robust portfolio with project details
- Pricing guidance and FAQ
The Cost of an Underwhelming Website
Let's calculate the real impact:
Assumptions:
- Average project value: $50,000
- Close rate with good website: 30%
- Close rate with poor website: 15%
- Monthly qualified leads: 10
Poor Website:
- 10 leads Ă— 15% close = 1.5 projects
- Monthly revenue: $75,000
Professional Website:
- 10 leads Ă— 30% close = 3 projects
- Monthly revenue: $150,000
Difference: $75,000/month
Cost of professional website: $3,000-8,000 one-time
The math makes sense for any contractor doing serious volume.
Portfolio Photography: Worth the Investment
This deserves its own section because it's that important.
DIY Photography Problems:
- Inconsistent quality
- Poor lighting
- Cluttered shots (ladders, tools, debris visible)
- Wrong time of day
- No staging
Professional Photography Gets You:
- Magazine-quality images
- Proper staging and lighting
- Consistent style across portfolio
- Photos you're proud to display
- Images that work on all devices
Cost: $200-500 per project for professional photos ROI: One additional project closed pays for years of photography
Local SEO for Contractors
Getting found online requires more than just having a website:
Google Business Profile
- Complete every section
- Add photos regularly (weekly if possible)
- Collect and respond to reviews
- Post project updates
- List all services accurately
Local Keywords to Target
- "General contractor [city]"
- "Home remodeling [city]"
- "[Service type] contractor near me"
- "Kitchen remodel [neighborhood]"
- "Licensed contractor [area]"
Content for Local Rankings
- Service area pages for major cities
- Project case studies by location
- Local building code information
- Neighborhood-specific content
Website Features by Contractor Type
Residential Remodelers
- Strong before/after portfolio
- Houzz integration
- Design inspiration gallery
- Financing information
- Permit process explanation
Custom Home Builders
- Floor plan gallery
- Lot/land acquisition info
- Design-build process
- Energy efficiency features
- Model home scheduling
Commercial Contractors
- Project types and industries served
- Bonding capacity
- Safety record/statistics
- Timeline and budget track record
- Pre-qualification information
Specialty Contractors
- Specific service focus
- Certification displays
- Equipment/capability lists
- Before/after transformations
- Manufacturer partnerships
What Your Contractor Website Should Cost
Budget Tiers:
Entry Level: $1,500-3,000
- Template-based with customization
- Basic portfolio
- Essential pages
- Mobile responsive
- Good for contractors under $500K/year
Professional: $3,000-8,000
- Custom design
- Advanced portfolio features
- SEO optimization
- Blog setup
- Good for contractors $500K-2M/year
Premium: $8,000-20,000
- Fully custom everything
- Interactive features
- CRM integration
- Advanced scheduling
- Video integration
- Good for contractors $2M+/year
Common Mistakes Contractors Make Online
- No website at all - "I get all my work from referrals" (until you don't)
- DIY website that looks DIY - Unprofessional = untrustworthy
- Outdated portfolio - Projects from 5+ years ago hurt more than help
- No mobile optimization - Half your visitors are on phones
- Missing license/insurance info - Raises red flags
- Stock photos only - Screams "we have no real work to show"
- No reviews or testimonials - Social proof is expected
- Contact form only - Some clients want to call NOW
Ready to Win More Bids?
Your website should be your best salesperson—working 24/7 to build trust and qualify leads. Every day with an underwhelming online presence is another day losing work to competitors who invested in theirs.
At StephensCode, we build websites for contractors who want to win bigger projects and better clients. We understand the construction industry and what it takes to convert website visitors into signed contracts.
Schedule a consultation and let's discuss how to improve your online presence.
Kyle Stephens is a Marine Corps veteran and web developer serving contractors throughout the Houston area. He specializes in websites that showcase craftsmanship and win more bids.
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About the Author
Kyle Stephens
Kyle Stephens is a Marine Corps veteran and founder of StephensCode, a web development company serving small businesses in the Greater Houston area. With 14+ years of experience building custom websites, he helps local businesses compete online through fast, SEO-optimized websites at transparent flat-rate prices.