Break/Fix Support
On-demand IT support billed hourly for businesses not ready for managed services
Professional IT support when you need it, without monthly commitments. Our Break/Fix Support provides on-demand IT assistance billed hourly. Perfect for businesses with minimal IT needs, those testing our services before committing to managed IT, or for one-time projects. We handle troubleshooting, repairs, installations, and IT projects of all sizes. No contracts, no minimums, just expert help when you need it.
What's Included
- Remote support
- On-site support (Houston/Conroe area)
- Hardware troubleshooting
- Software installation and support
- Network troubleshooting
- Virus and malware removal
- Data recovery assistance
- New computer setup
- Printer and peripheral support
- One-time projects
Why It Works
- No monthly commitment
- Pay only for what you need
- Professional expertise on-demand
- Flexible scheduling
- Good for minimal IT needs
- Try before committing to managed
Who This Is For
- Small businesses with rare IT issues
- One-time IT projects
- Emergency IT support
- Businesses evaluating MSP services
- Supplement to internal IT
What You Get
- Issue resolution
- Service documentation
- Recommendations for prevention
Frequently Asked Questions
Do I need a monthly contract for Break/Fix Support?
No. Break/Fix Support is billed hourly at $125/hour with no contracts and no monthly minimums, so you only pay for the help you need.
What kind of issues can you help with?
Remote and on-site support (Houston/Conroe area), hardware troubleshooting, software installation and support, network troubleshooting, virus and malware removal, data recovery assistance, new computer setup, and printer/peripheral support.
How quickly can you respond?
Break/Fix Support typically offers same-day to next-day response.
Is this a good fit if we already have some IT support in place?
Yes. It works well as a supplement to internal IT or for businesses evaluating managed IT services before committing to a monthly plan.
Ready to Get Started?
Free consultation, transparent pricing, veteran-owned quality.